Posted on April 29, 2014 by Paul Hammond
Here at VirtualPBX, we understand how frustrating it can be to miss that important call you’ve been waiting for… so we’ve gone ahead and created the best features in the industry to ensure you never have to miss another phone call again. With our unique voice and fax messages options, receiving communications is more convenient than ever. You can get a voicemail or be alerted of a fax message awaiting your reply via email, pager, web, and even text message.
Aside from never-full mailboxes, centralized messaging, voicemail interrupt, and fax viewing options, below are even more benefits you receive when you choose a VirtualPBX business phone system.
- Personal greeting
Give your callers a distinctive greeting and allow your personality shine through. With a customized voicemail greeting, callers can hear your voice rather than a traditional recording.
- Phone, email, and web notifications
Depending on the nature of your business, it can be crucial to know when you have a new voicemail or fax message awaiting your reply. With the VirtualPBX system, you can be alerted via email notification, pager, web, or even through text messages sent directly to your cell phone.
- Phone, email, and web message delivery
Now you can retrieve your messages from almost anywhere. Get them via any touchtone telephone, routed to your email as .wav files, or from any computer with Internet access and speakers.
- Automatic callback
How many times have you wanted to return a call only to realize that the caller didn’t leave a phone number? With VirtualPBX, you can return a call to the number from which the message was left with one button – no manual phone number entry is necessary.
Call VirtualPBX at 1 (888) 825-0800 to learn more about our voice and faxmail options today. We look forward to hearing from you!
Posted on April 16, 2014 by Paul Hammond
VirtualPBX prides itself on offering the top features in the industry. One feature that will prevent you from ever missing another important call again, even if you’re on the road, is our voice and fax messages feature. We understand the frustration of missing important phone calls and faxes, so we’ve done our best to ensure that you are connected to your clients, customers, employees, and partners at all times.
From never-full mailboxes, centralized messages, voicemail interrupt, and fax viewing options, we have our bases covered… do you? Check just a few of the benefits below when you use VirtualPBX.
- Never-full mailboxes
Tired of running out of room in your virtual mailbox? VirtualPBX offers the option to automatically open more message space for you when your mailbox becomes full. We move older messages out to make room for any new messages. Your old messages are archived for two weeks so you have plenty of time to recover them or choose to have the message file sent to your email which you can then save indefinitely.
- Centralized messaging
We understand the importance of having more than one phone with its own voicemail, especially when you’re running a business. Rather than searching through each voicemail separately to check your messages, we’ve developed a way to let you centralize all of your messages within a single system.
- Voicemail interrupt
Your VirtualPBX extensions can listen to callers in real-time as they leave a voicemail on your business phone system. You are able to pick up the call at any time, just as you can with a traditional home answering machine, by pressing the pound key.
- Fax viewing options
Get incoming faxes automatically, without the need for a fax machine – it will save you time and money. With VirtualPBX, faxes can be delivered as .pdf files via our web tool or through your email.
Learn more about our voice and faxmail options today. Call VirtualPBX at 1 (888) 825-0800. We look forward to hearing from you!
Posted on January 14, 2014 by Paul Hammond
The U.S. Federal Communications Commission (FCC) is currently considering a proposal to allow cellular coverage on planes, a service that might include making phone calls over the Internet, but it would be up to each specific airline to determine whether flyers can make calls in the air. While the FCC has not made a final decision as to whether it will allow cellphone use during flights using cellular coverage, the Department of Transportation (DOT) will make the final decision. If the DOT agrees to in-flight cellular coverage, then airlines still would have the right to enforce their own rules, as previously mentioned. Just last month, the FCC lifted its ban on use of personal electronic devices like Kindles, iPads, and Laptops under 10,000 feet, due to the fact that they do not interfere with cockpit instruments.
However, there have already been a few airlines, including, Delta and JetBlue have made the decision to ban in-flight VoIP, which is a common way to communicate in business settings with PBX phone systems. Just last week, Delta’s CEO has sent a company-wide memo to all employees saying Delta would not be allowing cellular or VoIP calls on any flights. However, Richard Anderson, Delta’s CEO, said that the airline is working to allow customers to use text, email, and other silent data transmission services from “gate to gate,” once the ban on cell phones is officially lifted by the FCC.
JetBlue provides a new in-flight Wi-Fi service, known as Sky-Fi, allowing users to access the Internet on flights. Last week, JetBlue opened up a small window where flyers could make calls via VoIP from a commercial airliner and while they discouraged these phone calls, they would not enforce rules against it and would handle situations on a case-by-case basis. However, after an outcry from disturbed passengers, JetBlue officially retracted the use of VoIP on their flights. JetBlue recently stated, “We’ve heard from many customers and the majority have shared that they do not want voice or video calls allowed onboard. We currently do not allow customers to use VoIP onboard. Our inflight team will enforce this as they would enforce any other onboard policy.”
These airlines believe that voice calls in the cabins would be a disruption for the travel experience for flyers. In a Delta Survey in 2012, the majority of customers, as well as employees, said that the ability to make voice calls onboard would detract from their flying experience. Due to the disturbance that voice calls might provide other passengers, it’s unlikely that many flights will allow VoIP or cellular coverage on their flights. But as JetBlue demonstrated, there might be a glimpse of hope to find a happy medium where a small window of time is allowed for phone calls, particularly on business flights.
Posted on January 8, 2014 by Paul Hammond
According to new statistics from Eurostat, 60% of people within the EU28 are online at least once each day, with 79% of households having access to the web in 2013 and 76% boasting their own broadband connection. Now that the majority of people throughout Europe use the Internet on a regular basis, VoIP is likely to become a huge investment for millions of people. Most businesses in Europe also rely on the Internet to complete operations in a variety of industries, meaning that the trend is sure to follow in the business world.
While Internet usage varies throughout the continent, with just 54% of households in Bulgaria being connected in comparison with 95 per cent in the Netherlands, it is clear that the majority of the population can access the Internet at any time. The lowest access rates were recorded in Bulgaria at 54%, Greece at 56%, and Romania at 58%. The nations with the highest access rates included Luxembourg at 94%, Denmark at 93%, and Sweden at 93%. When it came to broadband, Finland topped the charts with 88% of the population having the technology in place, followed by Denmark, Sweden, the Netherlands and the UK, all 87%.
Where broadband is widely available and of good quality, it makes sense for any large or small businesses to implement a VoIP phone system. A VoIP phone system can be beneficial to virtually every type of company, no matter the size or industry. With the cost-saving potential, rich media service and features VoIP has to offer, such as online call monitoring and online phone system access, as well as phone portability, a VoIP phone system holds ideal features suited to fit a wide array of business needs. Traditional landlines are considered to be old-fashioned, particularly in businesses, and can be unreliable and expensive to maintain.
Once business owners understand the benefits of VoIP and as costs keep getting lower and service becomes more and more advanced, VoIP is likely to become just as popular in Europe as it is here in the United States.
Posted on November 6, 2012 by Paul Hammond
VirtualPBX is excited to introduce three new Panasonic models to our list of top-of-the-line VoIP Phone list. We have added the Panasonic UT 113 Desk Phone, the Panasonic UT 123 Desk Phone and the Panasonic TGP 550B Desk & Cordless Phone.
Panasonic, a global leader in business communications, has a long history of offering state-of-the-art advanced telephony products. Designed to complement your existing communication infrastructures, Panasonic phones are ideal for home office and business environments, providing outstanding voice quality and a wide range of productivity-boosting options all in feature-rich desk phone replacements. They provide functionality and flexibility for optimal business communications.
The UT 113 and UT 123 desk phones are great choices for almost any desktop, with large digital displays, high-quality speakerphones, hold and mute buttons, and more. The main difference between them is the added pass-through Ethernet port on the UT 123 that lets you “daisy-chain” to another Ethernet device. Ethernet connects a VoIP phone to the Internet, and some offices have only one Ethernet port. Using the UT 123, you can plug the phone into the Ethernet port on the wall and then plug your computer into the phone, so you don’t have to run another Ethernet line into your office.
Of special interest is the TGP 550B Desk & Cordless Phone. This set includes a desk phone that you can place where you work the most and a roaming, cordless handset that you can take with you as you move about your office. Both include the great features you expect, like speakerphones and backlit digital displays.
For more details, look at the VoIP Phone list on our website or call us at 888-825-0800, option 1. All of these phones are available for purchase now.
Panasonic SIP phones are a proven, cost-effective endpoint solution for any size business utilizing the latest in Hosted and Open Source PBX technology. Put your business on the cutting edge of communications, with a system that delivers value now… and flexibility for the future.