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Archives: January 2014

VoIP Expected to Gain Popularity in Europe: Here’s Why
January 8th, 2014

According to new statistics from Eurostat, 60% of people within the EU28 are online at least once each day, with 79% of households having access to the web in 2013 and 76% boasting their own broadband connection. Now that the majority of people throughout Europe use the Internet on a regular basis, VoIP is likely to become a huge investment for millions of people. Most businesses in Europe also rely on the Internet to complete operations in a variety of industries, meaning that the trend is sure to follow in the business world.

While Internet usage varies throughout the continent, with just 54% of households in Bulgaria being connected in comparison with 95 per cent in EU Networkthe Netherlands, it is clear that the majority of the population can access the Internet at any time. The lowest access rates were recorded in Bulgaria at 54%, Greece at 56%, and Romania at 58%. The nations with the highest access rates included Luxembourg at 94%, Denmark at 93%, and Sweden at 93%. When it came to broadband, Finland topped the charts with 88% of the population having the technology in place, followed by Denmark, Sweden, the Netherlands and the UK, all 87%.

Where broadband is widely available and of good quality, it makes sense for any large or small businesses to implement a VoIP phone system. A VoIP phone system can be beneficial to virtually every type of company, no matter the size or industry. With the cost-saving potential, rich media service and features VoIP has to offer, such as online call monitoring and online phone system access, as well as phone portability, a VoIP phone system holds ideal features suited to fit a wide array of business needs. Traditional landlines are considered to be old-fashioned, particularly in businesses, and can be unreliable and expensive to maintain.

Once business owners understand the benefits of VoIP and as costs keep getting lower and service becomes more and more advanced, VoIP is likely to become just as popular in Europe as it is here in the United States.

What’s the Difference Between Managed and Hosted VoIP?
October 9th, 2013

We bet you’ve heard the terms “managed VoIP” and “hosted VoIP” thrown around before, but it can be difficult to distinguish one phone system from the other, and even harder to determine which of the two might be a better fit for your company. As your business grows and becomes more established, it’s important to find a VoIP phone system that tailors specifically to your unique set of needs.

How Does VoIP Work

Managed VoIP

You can think of managed VoIP as a preconfigured system. Unlike hosted VoIP, you pay a monthly fee for every phone your company uses. You’ll get unlimited minutes and a standard set of phone features like auto attendant and call forwarding. While managed VoIP typically offers lower up-front costs and is fairly easy to set up and implement, any changes you need to make to your system will depend on someone else’s service hours and response times.

Hosted VoIP

Hosted VoIP, on the other hand, is a fully customizable option. The system is based around your usage patterns and needs. It’s ideal if you want the option to add on phone lines when business is booming or scale back when you’re tight on resources. If you are looking for flexibility and control over low upfront costs, then hosted VoIP is an excellent option for you.

The Final Decision

If you’re a smaller company that’s not anticipating a lot of growth and call volumes are high, yet relatively fixed, then managed VoIP may be right for you. If, however, you are a growing company in need of a system that offers a lot of control and flexibility, then hosted VoIP is just what you need to put you in charge of your business communications.