Tag: Session Initiation Protocol
Posted on August 5, 2011 by Paul Hammond
VirtualPBX Complete Honored for Exceptional Innovation with the 2011 TMC Labs Innovation Award
Virtual PBX has always watched out for every one of their customers, from the smaller businesses to the larger corporations, making sure to deliver products and services everyone finds useful for their business.
Virtual PBX’s latest solution is no exception, supporting a complete blending of analog and IP telephony, while also incorporating open SIP peering. In doing so, Virtual PBX Complete ultimately meets the needs of all Virtual PBX customers from traditional landline clients to VoIP telephony customers. Setting new standards for flexibility, features, price, and ease of installation, Virtual PBX Complete forged ahead, establishing new technology and employing out-of-the-box thinking.
This is what innovation is all about. And this is why Virtual PBX Complete was named the 2011 TMC Labs Innovation Award winner. The award, presented by TMC’s publication, INTERNET TELEPHONY, honors products that display innovation, unique features, and significant contributions toward improving communications technology. The TMC Labs Innovation Awards are granted to those companies demonstrating groundbreaking contributions to the industry.
“The Innovation Award exemplifies the best and the most unique products and services that this industry has to offer. Virtual PBX has proven its commitment to quality and the further development of the IP communications industry through its Virtual PBX Complete solution,” stated Tom Keating, CTO and TMC Labs Founder.
“Congratulations to the entire team at Virtual PBX for earning this great honor. I look forward to seeing more innovative solutions from them as the company continues to contribute to the future of IP communications,” Keating added.
In order to be seen as valuable innovations, new products and services must be strong enough to progress into the marketplace. In addition, fast changing technologies and lifestyles cause people to have greater expectations. Customers are used to products that constantly improve and make their life easier.
“This recognition demonstrates the significant impact Virtual PBX Complete innovation has had on our market,” said Greg Brashier, COO of Virtual PBX. “This award, coupled with the enthusiastic responses from our customers, is a testament to Virtual PBX’s hard work and commitment to provide services that meet the wide range of customer needs.”
“Virtual PBX has demonstrated to the staff of TMC Labs that Virtual PBX Complete is truly innovative in the IP Communications industry. Virtual PBX Complete has made contributions which have resulted in significant advancement to the industry,” said Rich Tehrani, CEO, TMC. “We’re proud to reward Virtual PBX’s hard work with a TMC Labs Innovation Award this year.”
The 2011 TMC Labs Innovation Award highlights will be published in the July and August 2011 issues of INTERNET TELEPHONY magazine.
Posted on June 20, 2011 by Paul Hammond
Online Flower Company, FiftyFlowers.com, Blossoms With VirtualPBX Complete System
As a growing small business with offices and customers all around the world, FiftyFlowers.com knows the importance of maintaining a professional image and keeping employees connected at all times. Early on they realized the carrier they were using was not up to par with the high level of service they were determined to provide.
In 2007 they found the perfect solution that allowed them to not only keep its worldwide offices running smoothly and employees connected, but also save hundreds of dollars per month.
“Before Virtual PBX we relied on a simplistic 1-800 carrier in Canada that frequently dropped calls,” said Blu Atwood, co-founder and CMO of FiftyFlowers.com. “We needed a PBX solution that was both scalable and affordable, and our search led us to Virtual PBX. By enabling us to pick from available bundled solutions, we saved a few hundred dollars within a month of deploying the system, while we benefited from all the great features of a traditional PBX.”
With the expensive and resource intensive traditional PBX system out of the way, FiftyFlowers was now able to provide their customers and employees with great customer service, easily utilizing all of Virtual PBX’s numerous features to keep everyone connected.
This past February when Virtual PBX introduced Virtual PBX Complete, FiftyFlowers switched immediately to this new plan, knowing Virtual PBX Complete’s multiple features and flexible options would work perfectly for their growing company. With Virtual PBX Complete, the company is now able to use a mix of VoIP and landlines, allowing its employees to choose the solution that best fit their needs.
“FiftyFlowers is the perfect example of a growing business that needs a stable phone system in order to provide stellar customer service,” said Paul Hammond, CEO and president of Virtual PBX. “Our Virtual PBX Complete is an all-in-one solution that allows our customers to choose the plan that best suits their needs, without having to skimp on features and reliability.”