Posted on November 6, 2012 by Paul Hammond
VirtualPBX is excited to introduce three new Panasonic models to our list of top-of-the-line VoIP Phone list. We have added the Panasonic UT 113 Desk Phone, the Panasonic UT 123 Desk Phone and the Panasonic TGP 550B Desk & Cordless Phone.
Panasonic, a global leader in business communications, has a long history of offering state-of-the-art advanced telephony products. Designed to complement your existing communication infrastructures, Panasonic phones are ideal for home office and business environments, providing outstanding voice quality and a wide range of productivity-boosting options all in feature-rich desk phone replacements. They provide functionality and flexibility for optimal business communications.
The UT 113 and UT 123 desk phones are great choices for almost any desktop, with large digital displays, high-quality speakerphones, hold and mute buttons, and more. The main difference between them is the added pass-through Ethernet port on the UT 123 that lets you “daisy-chain” to another Ethernet device. Ethernet connects a VoIP phone to the Internet, and some offices have only one Ethernet port. Using the UT 123, you can plug the phone into the Ethernet port on the wall and then plug your computer into the phone, so you don’t have to run another Ethernet line into your office.
Of special interest is the TGP 550B Desk & Cordless Phone. This set includes a desk phone that you can place where you work the most and a roaming, cordless handset that you can take with you as you move about your office. Both include the great features you expect, like speakerphones and backlit digital displays.
For more details, look at the VoIP Phone list on our website or call us at 888-825-0800, option 1. All of these phones are available for purchase now.
Panasonic SIP phones are a proven, cost-effective endpoint solution for any size business utilizing the latest in Hosted and Open Source PBX technology. Put your business on the cutting edge of communications, with a system that delivers value now… and flexibility for the future.
Posted on September 28, 2012 by Paul Hammond
Who doesn’t love free apps? If you have a smart phone, you love apps and there are a ton of them out there providing quick, easy and convenient ways to access nearly everything. And thanks to Virtual PBX, there is now a new free app for you to love.
Virtual PBX has released a helpful new application which breaks the mold in the Hosted PBX Market. Virtual PBX Extension Manager, the new free application for Apple iOS and android devices, makes it easy for Virtual PBX customers to have access to all of the most-used functions of their phone system, directly from their iPhones.
“We’re excited to introduce the first business extension management app with this advanced level of functionality for iPhone users,” said Paul Hammond, CEO of Virtual PBX. “As an iPhone user myself, I love to have the Virtual PBX features I use the most right at my fingertips, and I am certain our customers will appreciate it, too.”
Using a simple, intuitive interface users can manage extensions on multiple Virtual PBX accounts, mark their extensions as unavailable, and even redirect incoming business calls to any of up to four different phones. Virtual PBX’s free application also includes iPhone-based presence management, a feature exclusive to Virtual PBX.
The Virtual PBX Extension Manager App makes presence management available through the user’s phone, allowing them to log in and out of queues as needed. With the use of exclusive intelligent queue algorithms, Virtual PBX reduces caller hold times by not forcing calls to extensions where no one will answer. This means better efficiency for the customer and happier callers. And who doesn’t want happier callers? Have happier callers with the new free app from Virtual PBX.
Posted on May 17, 2012 by Paul Hammond
In today’s business world, staying competitive is imperative to running a strong, successful business. To gain a competitive edge, it is important to continuously incorporate new technologies customized to meet customer or client needs while managing costs to stay in budget.
Many businesses today are turning to VoIP to stay competitive. According to recent studies, 50 percent of medium businesses (100-999 employees) claim VoIP will become critical to their business. In-Stat forecasts that active VoIP subscriber rates will triple in 2012, growing from 9 million in 2011 to 29 million.
Virtual PBX offers a business VoIP system that will give you the competitive edge with enterprise features. Here are a few of the key features and advantages of switching to hosted VoIP that will keep your business on the cutting edge…
Enhanced Productivity – Many productivity-enhancing features previously available only through expensive add-ons to traditional PBXs come standard with VoIP from Virtual PBX. These features include advanced call routing, auto attendant, “find me/follow me”, day and night modes, ACD Queues, custom greetings, and caller ID.
Advanced ACD Queues – Virtual PBX offers the most sophisticated ACD capability of any hosted system, through our TrueACD™ technology, an advanced technology that prioritizes, ranks, and manages both the incoming callers and the people waiting to take the calls. ACD queuing is a critical business function, especially for call centers, and needs to be as robust and feature-rich as possible to allow the maximum flexibility for your company.
Work from Anywhere – With a hosted VoIP PBX from Virtual PBX, you can easily work from any location using a VoIP phone, a cellular phone or even a home phone. And you can quickly and easily access the advanced features of your phone system from any location. Simply connect to the Internet and log into your VoIP phone to have access to all the information available in your office system 24/7.
Low total cost of ownership – Analysis show that Virtual PBX VoIP can reduce an organization’s monthly phone costs by 40-80%. Virtual PBX Plans start at just $9.99 per month, or you can get unlimited minutes for as little as $19.99 per user.
Virtual PBX works seamlessly with your existing business environment, helping employees use their phones as efficiently as possible. Virtual PBX’s VoIP Business system has proven beneficial again and again in boosting productivity, increasing customer service and cutting costs.
Posted on April 11, 2012 by Paul Hammond
Home and office phone systems have come a long way in the past few years. Numerous upgrades have made all types of phones more accessible, including cordless phones.
One of the more notable cordless phones available today is from Panasonic, one of the leading names in telecommunications. The Panasonic TGP500B is a feature rich desk phone replacement with outstanding voice quality and a range of productivity-boosting options. Integrated with SIP based technology, this cordless phone uses Digital Enhanced Cordless Technology (DECT) to improve call quality and support multiple handsets. Users can add up to 6 DECT cordless handsets to one base.
The Panasonic TGP500B uses new frequencies and digital technology virtually eliminating interference to provide you crystal clear communications. DECT 6.0 ensures there is no interference with wireless networks. With the convenient cordless design, you can have static-free conversations away from the base. The large range is perfect for today’s busy lifestyle, allowing you to escape the confines of the base station and freely walk around you home or office or even outside.
Features of the Panasonic include:
- Expandable Cordless Phone System with Base Station and 1 cordless handset
- DECT radio technology
- 2.1 inch backlit LCD display on handset
- Includes power supply
- Wall-mountable base unit
- Add 5 additional cordless handsets
Overall, the Panasonic TGP500B VoIP Phone is easy to use and deploy, convenient and expandable. Virtual PBX is proud to announce the addition of this technology to its product line. The TGP500B model includes both the base station and one handset. Additional handsets can be ordered under the model number TPA50B.
Posted on November 17, 2011 by Paul Hammond
Analog Telephone Adapters (ATA’s) turn a standard analog phone device, such as a standard touch-tone phone or a fax machine, into a Voice over IP (VoIP) device. An analog-to-digital converter, it takes the analog signal from your traditional phone and converts it into digital data which is transmitted over the internet. Conversely, the digital signals received from your internet translate into analog signals you will hear through a telephone headset. This allows you to make calls over the internet without an IP Phone.
The obvious advantage of using an ATA is that you can use the phone you have on hand, either wired or cordless, with any VoIP service. So, if you want to take advantage of VoIP and not lose your favorite phone, an ATA is a great way to go. The same is true for businesses using analog lines.
An ATA needs to have an underlying VoIP service, such as VoIP service from VirtualPBX to work. Typically, you will get credentials from your VoIP provider that will include a username/URI and a password. You then need to configure the ATA to use these credentials. Once you have this done, assuming you’ve attached a phone and the ATA is connected to the internet, calls can be made over the internet to and from the analog phone.
It may be slightly cheaper to use an existing phone with an ATA than it is to buy a new VoIP phone. However, you won’t have all of the same features that you would usually receive with a VoIP phone. For example, system directories, call logs, and other features of a VoIP phone won’t be available in the same way on an analog phone. So if you want the extra features and capabilities, your best bet is an IP Phone. However, if you would rather not invest in a VoIP phone at the moment, an ATA is the way to go for affordable VoIP service. You may lose some features but in some cases you will save money. You can visit our VoIP Phone List page to compare prices and capabilities of our VoIP and ATA devices.
Some of our clients use ATAs to connect hardware fax machines to their virtual PBX service. While most clients simply use our virtual fax functions for both inbound and outbound faxing, some people want to employ a standard hardware fax machine. It gives them a paper printout of their fax and may fit better into existing processes. Typically, this is done by setting up a VoIP-enabled extension for faxing and then using an ATA to connect the fax machine. Adding a fax phone number that rings directly to the fax extension allows the fax machine to work just like it would on a separate analog phone line, at a fraction of the cost.
VirtualPBX sells and supports the Cisco/Linksys SPA2102 ATA. Other ATAs may work with our service, but we’ve found that some don’t handle faxing well. For more information, give us a call at 888-825-0800. We’re here to help!