Tag: pbx customers
Posted on September 28, 2012 by Paul Hammond
Who doesn’t love a free iPhone and Android app? If you have a smart phone, you love apps and there are a ton of them out there providing quick, easy and convenient ways to access nearly everything. And thanks to Virtual PBX, there is now a new free app for you to love.
Virtual PBX has released a helpful new application which breaks the mold in the Hosted PBX Market. Virtual PBX Extension Manager, the new free application for Apple iOS and android devices, makes it easy for Virtual PBX customers to have access to all of the most-used functions of their phone system, directly from their iPhones.
“We’re excited to introduce the first business extension management app with this advanced level of functionality for iPhone users,” said Paul Hammond, CEO of Virtual PBX. “As an iPhone user myself, I love to have the Virtual PBX features I use the most right at my fingertips, and I am certain our customers will appreciate it, too.”
Using a simple, intuitive interface users can manage extensions on multiple Virtual PBX accounts, mark their extensions as unavailable, and even redirect incoming business calls to any of up to four different phones. Virtual PBX’s free application also includes iPhone-based presence management, a feature exclusive to Virtual PBX.
The Virtual PBX Extension Manager App makes presence management available through the user’s phone, allowing them to log in and out of queues as needed. With the use of exclusive intelligent queue algorithms, Virtual PBX reduces caller hold times by not forcing calls to extensions where no one will answer. This means better efficiency for the customer and happier callers. And who doesn’t want happier callers? Have happier callers with the new free app from Virtual PBX.