Posted on June 28, 2011 by Paul Hammond
Virtual PBX’s hosted phone service is flexible and quickly adapts to the changing needs of your growing business. Easily scalable and constantly updated with new features, Virtual PBX will keep up with your business no matter how fast business changes come at you.
With traditional PBX’s, everything must be installed and maintained by on-site IT staff and for a growing business this can get very expensive, both in terms of dollars and time.
With Virtual PBX you can easily add or remove extensions and ACD Queues, switch plans, add Voip phones and make many other changes whenever you need to – and for a fraction of the price! Everything is in your control.
Virtual PBX also makes it easy for customers to configure the system to meet their changing needs with a simple user interface. Add a new phone number for that new ad you’re placing in the new magazine, update your main greeting with your new business hours, or route calls to a new employee, all with the click of a button.
Monitor and train new employees with Virtual PBX’s real-time web monitors and call recording. Keep an eye on when they are logged in and out of ACD queues, when they are receiving calls, as well as when they are marked unavailable. Also, ensure they are giving the best phone customer service by using free call recording. You can also use the call recording feature to train new employees.
Use free conference minutes to communicate with employees and customers virtually anywhere in the world. For ultimate flexibility, each extension owner can have a conference call going on at the same time.
With Virtual PBX you will always have multiple ways to connect with employees, customers, and vendors whenever and wherever your business changes take you.