Tag Archives: Automatic call distribution

Save Money with GeoRoute®

Many companies are not taking full advantage of the advanced technology available in telecom today. When used, this technology can greatly improve operations, and help you to provide better customer service. Virtual PBX® offers the most complete and sophisticated hosted … Continue reading

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Virtual PBX Adds Call Recording – For Free!

We are excited to announce every Virtual PBX system now includes call recording in all standard plans at no added cost for customers. “This is the latest in a series of enhancements that Virtual PBX has rolled out this year,” … Continue reading

Posted in ACD queue, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, general telephony, Phone system, Virtual receptionist | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Get Your 855 Numbers Here!

If you haven’t already heard about it, the FCC is releasing the 855 prefix for toll-free numbers on October 2, 2010.  Since none of those numbers are currently taken, numbers like 855-Call-Now or 855-855-8558 should be available.  All of the … Continue reading

Posted in Auto-attendant, Call tracking, CallerID, general telephony, Phone system | Tagged , , , , , , , , , , , , | Leave a comment

Hosted PBX Versatility – A Phone System For Any Business

Part 2 of today’s double-header, the versatility of a hosted PBX A not-so obvious benefit of a hosted PBX solution such as Virtual PBX is the versatility of the system and the ability to modify, configure, and use the system … Continue reading

Posted in ACD queue, Backup Phone System, Call tracking, Franchising, general telephony, PBX Parachute, Phone system | Tagged , , , , , , , , , | Leave a comment