Tag: ACD Queues
Posted on June 26, 2012 by Paul Hammond
We are excited to announce several changes in the flat-rate phone plan from VirtualPBX that will be of immediate benefit to all clients of these plans. The net effect is that everyone on these plans can save even more!
First, the price for our 1 User Flat-rate phone plan has been reduced from $39.99/month down to $34.99/ month. Effective immediately, everyone on a 1-user plan will see a $5 per month reduction in cost.
Second, we are making all ACD queues in flat-rate plans totally free. If you have multiple departments, such as sales, customer service, billing, etc., you can set up a True ACD queue for each one at no additional cost. And you get all the same benefits – skills-based ranking, load balancing, call recording, and everything else – all at no cost. If you’re a smaller company, you can look more professional by setting up additional departments with more queues, while keeping costs low by routing calls to the same employees for each queue. The price of ACD Queues on flat-rate plans was $15.00 per month, each. Now all ACD Queues on Flat Rate plans are Free.
Finally, we’ve cut the cost for additional phone numbers in half! You’ve always received 2 free phone numbers with our flat-rate plans, and additional numbers were $10 per month each. Now, they’re just $5 a month. What can you do with more phone numbers at this new low price?
- Optimize your marketing costs by assigning a separate phone number to each advertisement, campaign or promotion, and see which campaign gets the most calls.
- Get extra direct-dial numbers for your top executives so your most important clients can reach them directly, without going through the auto-attendant.
- Add local phone numbers in multiple cities to give your company a local “feel” and generate more business.
- Add a nationwide toll free number so clients anywhere can reach you for free. It will increase your inbound call volume and will also give you a stronger company image.
All these changes are available immediately to both new and existing clients. For more information, call one of our sales reps at 888-825-0800, option 1.