Category Archives: Virtual receptionist

Virtual PBX Reduces International Dialing Rates

Making international calls has often been an expensive proposition for small and medium businesses. If you have clients living overseas or live abroad yourself, you know keeping in touch with people around the world can be extremely expensive. Just in … Continue reading

Posted in Call tracking, CallerID, day/night mode, Follow-me calling, general telephony, Mail Only Extension, music on hold, Phone system, Softphone, Vanity Numbers, Virtual PBX Features, Virtual PBX Reports, Virtual receptionist, VoIP | Leave a comment

Virtual PBX Adds VoIP Phones and New Flat-Rate Plans!

The time has come — Virtual PBX, provider of the no-compromise business phone system, announced support for hardware VoIP Phones along with new flat-rate plans, fortifying their lineup of industry-leading plans and services. With this, Virtual PBX now controls the … Continue reading

Posted in ACD queue, Auto-attendant, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, hunt group, Mail Only Extension, music on hold, Phone system, Virtual receptionist, VoIP | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Virtual PBX Adds Call Recording – For Free!

We are excited to announce every Virtual PBX system now includes call recording in all standard plans at no added cost for customers. “This is the latest in a series of enhancements that Virtual PBX has rolled out this year,” … Continue reading

Posted in ACD queue, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, general telephony, Phone system, Virtual receptionist | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Show Your Company Phone Number from Any Phone!

If you’ve called a customer using your home phone or cell phone, then you’ve probably had them call you back on that same phone number — they just redial the caller ID left on their phone.  Suddenly your personal phone … Continue reading

Posted in Auto-attendant, Call tracking, CallerID, Follow-me calling, general telephony, Phone system, Virtual receptionist | Tagged , , , , , , , , , , , , , , , , | Leave a comment

5 Reasons Why You Need Telephone Disaster Recovery

When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but can still leave you paralyzed. It’s one thing to protect your data and network, but what about ongoing customer interaction? It … Continue reading

Posted in ACD queue, Auto-attendant, Backup Phone System, Call tracking, Call transfers, CallerID, Conferencing, Follow-me calling, general telephony, PBX Parachute, Phone system, Virtual receptionist | Tagged , , , , , , , , , , | 1 Comment

Virtual PBX Goes Straight to SIP

SIP?  What’s that?!  Virtual PBX announced that we can send calls directly to a SIP-based VoIP service.  But what does that really mean to you?  While the official press release hits most of the big points, let’s quickly discuss the … Continue reading

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The Unsung Hero – Part 2 – The Origins Of Your Hosted PBX

In this second part of our multi-part series on the importance of your phone system, we take a look back at history and see how it’s evolved to become an important cog in your business machine. To fully appreciate how … Continue reading

Posted in ACD queue, Auto-attendant, Call transfers, Call whisper, CallerID, Follow-me calling, general telephony, Virtual receptionist | Tagged , , , , , | Leave a comment