Posted on December 14, 2016 by Dan Quick
One of the things we’re keen on stressing here is the importance of running the most current version of your software. Updating your applications, firmware on your devices, and making sure that your hardware is all running the latest versions of the manufacturer’s recommended software is the best way to protect yourself from unwanted access to your information. But more than just a great way to protect yourself from hackers, running the latest version of your software is also the best way to maximize the usefulness of your digital assets, as well. That’s why we’ve got this step-by-step guide on how to update your softphone app to help you through the process.
Why to Update Your Softphone App
The VirtualPBX Softphone App has gone through many iterations and gained the recognition of having won more than one award along the way. Most recently, in fact, it gained new functionality for tablets and PC’s to much fanfare. Now, the app has received a host of similarly new iOS functionality advances thanks to some clever engineering via the open-source CallKit technology provided by Apple. Specifically, this updte brings the following enhancements-
- Added Bluetooth connectivity including call holding, call terminating, and call accepting. This update allows for more control over your phone call via the controls on your Bluetooth device itself, and no longer requires you to rely solely on the softphone interface.
- Mobile enhancements for automotive connections. By supporting the native Bluetooth platforms found in most cars, the VirtualPBX Softphone App will now be compatible with the vehicle’s dashboard and steering wheel controls.
- Total Bria integration. This means that the softphone now functions much like the native phone calls that are common for your iPhone in that they can be accepted, declined, silenced, etc. all from the locked phone screen rather than requiring a phone unlock to manage.
- Updated security. This includes all of the latest security patches that you need to ensure that your VirtualPBX Softphone App is the running the cleanest and safest connections possible.
And now for our Apple device users, it’s time to update your Softphone App using this quick step-by-step guide.
How to Update Your Softphone App
To get the best out of your VirtuaPBX Softphone App and ensure that it is always operating with the latest data security measures, follow these steps-
- Make sure that your device is plugged into a power source. This is always a best practice for updates because lengthier downloads can take a while, and doing so drains your battery faster than normal.
- Connect to a secure wifi network. This isn’t necessary, but it’s a good way to ensure that you aren’t drawing from your mobile carrier’s data allowances while downloading and installing your softphone update.
- Open the App Store. If you don’t have your device programmed to automatically install updates, you’ll have to find the softphone you’re your list of applications and select the update option.
- Let it do its thing! This is where it gets easy. After choosing to update the app, you’ll not have to do anything until the process has been completed.
- Try restarting your phone. This step is optional, but I always like to cycle through a restart whenever one of my important apps gets updated. Plus, it’s never a bad idea to give your devices a restart every now and again, anyway.
Get the Most from Your Softphone
There you have it! It only makes sense that one of the simplest business communications platforms also employs one of the simplest procedures to update it. Plus, while there may be some variations from software to software, you can also use this quick guide on how to update your softphone app for updating most of the applications on your device. Once you’re finished with the update, make sure to let us know some of the cool places or ways that you can work thanks to your VirtualPBX Softphone App on our Twitter account or Facebook page. Until then, enjoy the new application and have a great day!
Posted on November 16, 2016 by Dan Quick
Yeah, that title may be a bit misleading, that was the plan. The last week since the presidential election has seen a lot of action, but to be fair, it has also been much of the same. Candidates winning the Electoral College and losing the popular vote is nothing new and for nearly 20 years in a row we’ve had nearly equal amounts of votes cast for both major party candidates. The point here is that no matter where you fall on the political spectrum, I’d wager that your job hasn’t changed one bit. I know ours hasn’t, and because our engineers have been hard at work on improving the VirtualPBX Desktop Softphone, it’s time to update your softphone today.
What’s New for Softphone
Much like what is needed in the country today, we took an approach that focused on bringing devices together with this latest batch of updates. By focusing on expanding compatibility, we made sure that when you update your softphone you’ll be able to use it with more peripherals and on more new devices than ever before. To take a quick look at the new opportunities that the VirtualPBX Desktop Softphone offers, see this list below-
- New enhanced capability to use the latest Logitech headsets without third-party software.
- Bria updates tab that cleanly and quickly notifies you of any additional driver software needs for Plantronics headsets and peripherals.
- New Heads Up Display context tab that allows users to use simple keystrokes to mute, hold, transfer, or end calls easily.
- New software that enables use on 2-in-1 windows tablet/laptop combo PC’s.
- Updated localization that supports German language for all of you globetrotters.
We’re Here For You Through Anything
Change can be tough, we get it. But whether it’s through the ups and downs of seemingly endless political campaign seasons or a bit of apprehension before you update your softphone, we’ve got your back. Remember that our award-winning Customer Support Team is headquartered right here in California and ready to help 12 hours a day, 365 days a year.
Posted on August 18, 2016 by Charlie Galaviz
Globetrotting entrepreneurs working from palm tree lined beaches is the essence of what makes working remotely so appealing to aspiring digital nomads. The truth is working from anywhere is only as fabulous as your connection to your clients and team. In a time where many social communication apps battle to become relevant for business communication, there always seems to be something missing. Staying connected is the lifeblood of business, so it’s important to understand which apps are merely fat, and which apps are lean, mean and drive the bottom line of business.
The Not-So-Daily Grind
As a Community Specialist at VirtualPBX, my job requires constant connectivity to our online communities of hardworking small business owners. I split my time 60/40 between the office grind and the digital nomad lifestyle. One of the most challenging aspects of being an office-nomad hybrid is that I don’t solely rely on my ability to navigate the world of connectivity without an office.
When I replace my cozy office chair for a wooden stool at a Bulgarian cafe I have no need for the dozen communication apps on my phone. What I need is a tool that allows me to carry my desk with me wherever I am in the world. There is only one such communication tool that delivers features that are versatile enough for the on-the-go professional.
Softphone is the Only Phone
My VirtualPBX Softphone App is the only tool capable of carrying an entire load of my office with me wherever I go. With features such as Follow Me Calling, Caller ID, and Business Call Reports, I can stay connected to my team and stay on top of new opportunities to grow our community.
Not only is it a workhorse, but it is also incredibly affordable. When I recently traveled through Eastern Europe I didn’t have to purchase pay-as-you-go calling plans for each country nor did I have to overpay my mobile carrier back home for an international calling plan. It is seamless and it keeps operational expenses down.
When I need an app that I can count on I use my Softphone App because it is my most reliable business travel companion around. It’s not where I work, but where I can get the job done. In a world where results matter, my Softphone App always allows me to get the job done.
Posted on April 1, 2016 by Dan Quick
Okay first things first- there have not, I repeat, NOT, been any reports about the recently deceased becoming reanimated nor do we know anything about roaming hordes of soulless monsters hell-bent on feasting upon the brains of the living. Again, as far as we know, you should not hunker down in a safe, remote location and begin to rebuild civilization. Well, not unless that’s your thing in which case who am I to judge, but just don’t do that because you think we’re in the Zombie Apocalypse.
Not all Fun and Games
We hope with every fiber that you never have to worry about crafting a makeshift hatchet out of your mobile phone. But we are, however, interested in sharing news about the VirtualPBX Softphone App and are not opposed to cooking up creative and fun ways to do that. So no matter which one of these avenues you came down to this particular blog post today, we hope you learned something new, started to consider the advantages of a hosted communication service, and most importantly, had a little fun in the process. If you missed the other stories we had for today, here they are below-
How Did it All Begin?
Much like the opening sequence of any one of a cavalcade of cadaver-packed cinema, this idea was born in deepest recesses of a spooky and remote laboratory. More accurately, it was a staff meeting of the VirtualPBX Marketing Department. When we were considering the many different disaster scenarios a company could face that would be more easily navigated with the aid of PBX Parachute, we naturally found Zombie Apocalypse nudge its way onto our list. This happens because, of course, there are never any wrong answers during a brain storm, but I digress. After the third or fourth mention of the topic, however, it became clear that we needed to find a way to make this work and, seeing as how Halloween was just far too long to wait, an April Fools’ Day idea was born.
Thanks for being good sports about this and if you have any further questions about hosted communications features, disaster recovery and business continuity strategies, or if you just want to talk about zombies, we’re always standing by to hear from you!
Posted on December 23, 2015 by Dan Quick
It’s an often-used term in competition, but I tend to think it applies in all areas of life. For starters, it’s applicable in the sense that front-loading the beginning of the calendar year with goals, ambition, and resolutions galore can lead to an unnecessary degradation of focus as the months progress. We don’t think that’s acceptable, so we like to think about finishing every day as strongly as we can, that way we can have the chance to close the year better than we began it, too. As it turns out, we are on the right track to do that this year, too.
The Negative Split
Counterintuitive to its name, a negative split is a great thing to have. For competitive runners (or racers of any discipline, for that matter), a negative split occurs when an athlete completes the second half of their event in a time less than it took to complete the first. This means that while you may have started off great, you dug deep and found some more fuel for the fire just when others may have begun feeling fatigued. We think we might be closing in on one right now ourselves.
Okay it’s actually called a softphone, but we think it’s pretty tough. Coming into the year it was one of the most compatible, capable, and complete solutions for modern telecommunications challenges and our VirtualPBX Softphone App is just digging deeper still. After winning the 2015 Innovation Award for its versatility, the free to download app built on that success with security fortifications and first-to-market updates in operating system compatibility. And because everyone loves to see an award-winner looking fresh on the red carpet, we went ahead and gave the Softphone App a friendly interface and modern, clean look.
Still not convinced? True to form of finishing strong, we’ve gone and released some more updates again just to pad the stats a little before the calendar rolls-over. With improvements to background notifications, call forwarding and on-hold music management, and overall performance boosts, this newest upgrade in the Softphone App is the best one yet!
Don’t just read about it, though, go and see for yourself by downloading the free app at either the Apple App Store or on Google Play. Not yet a VirtualPBX customer? Take a look at our plans to unlock the telecommuter-savvy features of the VirtualPBX Softphone. Once you get hooked on the Softphone App, you’ll probably be interested in learning about some of our other success stories, too. Don’t wait too long, though, the year is almost over and then we’re back at square one!