Posted on December 29, 2016 by Dan Quick
From the earthquakes down the Pacific coastline to the hurricanes all over the Atlantic and everywhere between, there isn’t a community that doesn’t have some risk of natural disaster. Additionally, as distressing as it is to consider, we live in uncertain times and there exist a variety of other, man-made scenarios that could disrupt or damage businesses in the blink of an eye. Sometimes, like with the flooding caused by Hurricane Katrina, disasters linger for days and weeks. But for even disaster events that take only a few moments to run their courses the repairing and rebuilding period can extend for months or even years. With such a huge window of uncertainty looming over any possible natural or manmade disaster, businesses need to protect against any ensuing downtime. Using an automatic business failover system is the best way how to protect business from disaster that would otherwise grind it to a halt.
Business Continuity Planning
Building a Business Continuity Plan (BCP) is the first step to making sure your business keeps running no matter what the world throws at it. A comprehensive BCP covers details that aren’t front-of-mind when disaster strikes but are critical for the safety of employees and the business as a whole. Organizational flowcharts that show succession of authority, alternate regrouping locations, safety check-in protocols, and many more are all covered in a BCP. But how to protect your business from disaster is more than just making a plan, of course, it also relies on some highly specialized tools. Specifically, businesses that have no access to their traditional telecommunications channels need to have alternate arrangements in place. Companies with the best BCP preparations know that using a hosted telephone failover system like PBX Parachute is the best way how to protect business from disaster.
PBX Parachute is the always on, hosted emergency failover system of choice for thousands of professionals all over the country. PBX Parachute can be activated manually but is automatically deployed when there is an interruption to your on-site telephone network. With multiple awards recognizing its reliability, performance, and overall technological excellence, it’s no wonder that how to protect business from disaster begins and ends with PBX Parachute. Some of the benefits of a PBX Parachute system protecting your business include-
- Create emergency toll-free numbers for your employees that have mission critical messaging prerecorded and that are only live after PBX Parachute has been deployed.
- Replicate all or just the most essential parts of your everyday telephone network to allow either for executives to stay accessible or for sales engines to keep roaring during a rebuilding phase.
- Prerecord messages to inbound callers indicating a temporary service interruption instead of having them reach a disconnected number.
- Allow for employees to remotely continue work once they are cleared of danger from anywhere they have an internet connection.
- And most importantly, never allow an isolated incident at your office location result in lost business to a competitor because your telephones are down or inaccessible.
How Else To Protect Business From Disaster?
We’re fortunate to work with a lot of different types of businesses, each with their own creative approaches to leveraging the over 99.99% reliability of PBX Parachute for disaster recovery. Also fortunately, many of them have never needed to deploy the parachute because of an emergency. For those who do need PBX Parachute in emergency situations, it’s wonderful to know we were able to help them through an ordeal. How would you build your emergency call tree? Let us know on Twitter and Facebook. Or, if you’re just ready to build your own BCP with PBX Parachute, get started today!
Posted on June 27, 2016 by Dan Quick
This past week has been disastrous for communities in West Virginia who suffered from some of the worst flooding they’ve seen in generations. With over at least 24 casualties, 500 homes damaged, and thousands of people displaced, these floods are some of the worst to hit the country in recent memory. In light of such a troubled week, and in the face of what is expected to be more flash flooding over the next two days, it’s no wonder so many are scrambling to find ways to contribute to West Virginia flood relief efforts.
Giving Back on the Ground
While there is little we can do from way out here in the Silicon Valley to help the affected people in West Virginia, we have found the people who can. Of course you can always contact the national center of the Red Cross to see what West Virginia Flood relief measures they have that need support, but we’ve also identified one of the local charities in that area, too.
The Ohio Valley Environmental Coalition has established drop-offs all over the area where nearby residents can bring vital supplies including clean drinking water to be distributed to those affected by the flooding. Food, water, and shelter are all the most basic, and most critical of West Virginia flood relief efforts we can contribute to, and any inquiries on how to donate to the OVEC directly can be sent to their Relief Project Coordinator, Natalie Thompson.
Beware of Scams
It’s sad to have to make this disclaimer, but the reality is that with the outpouring of love and support that tragedies attract is also a lure for opportunistic criminals. These West Virginia flood relief efforts will not be any different. Make sure to scrutinize your contributions for any charitable donations to avoid falling victim to a phony charity. We’ve put together these guidelines that can help you protect yourself from fraudsters-
- Research any unfamiliar organization and never feel pressured to donate in cash or via wire transfer.
- Limit identity theft and avoid third-party internet links by confirming charities via Charity Navigator or GuideStar.
- If there is a familiar name to the charity, verify that the local chapter is authorized to solicit funds on behalf of its parent organization.
- Avoid charities that refuse to detail mission, use of donations, or proof of tax deductibility, and always insist on receipts for your records.
Protecting Yourself Moving Forward
Ideally we wouldn’t need to consider how we could need our own relief, but there exists an incalculable number of ways that our businesses could be rendered inaccessible or otherwise disabled. We’re proud to be supporting hundreds of businesses across the globe that have benefited from our disaster recover and emergency failover service, PBX Parachute. And while it is always difficult to think about the worst that our own companies can face, it’s times like these that the importance of doing so is most felt.
Hopefully all of these affected companies will be back and on their feet in no time at all, but until then our thoughts and prayers continue to go out to all of the families in flood-damaged West Virginia.
Posted on June 6, 2016 by Dan Quick
The beginning of June is important to many Americans as it is typically associated with the beginning of summer, thanks to its proximity to the Memorial Day holiday. The first of June has another significance, though, in that it also marks the official start of the six-month Atlantic hurricane season. Fortunately, this is something for most Americans in the Southeastern United States that has been not much of a concern for the last several years. Though generally positive, not having experienced a hurricane landfall in too long has some experts saying that hurricane amnesia is the biggest threat to emergency preparedness.
Hurricane Amnesia Isn’t An Actual Hurricane
No, “Amnesia” isn’t the next in a cavalcade of hurricane names chosen to reflect modern baby-naming trends (no word on the eventual “Hurricane Katniss” as of yet), but rather a phenomenon that describes the general lack of regard for the awesome destructive power of hurricanes. By not having experienced landfall of a hurricane since Wilma in 2005, many experts are warning that Florida is ripe for disaster. If the fact that it has been over a decade since the last landfall of a hurricane in Florida wasn’t bad enough, add to that the millions of new residents that have moved to the Sunshine State over that same time period and you have a dangerous combination. It’s not uncommon for things to become less frightening the longer we’re removed from them, but conducting ourselves like there isn’t a very real and looming danger from hurricanes is a perilous way to proceed.
Coastal Damage Is Unavoidable
Not to be the harbinger of bad news, but the reality is that even though it has been ages since the last hurricane hit shore, experiencing hurricanes and their destructive forces while living in certain coastal areas is an absolute certainty. For example, though Florida and the Gulf Coast are often the most commonly associated parts of the United States Mainland to hurricane conditions, Superstorm Sandy was just barely downgraded from a hurricane status before hitting the coast of New Jersey and the destruction she caused was massive nonetheless. New Jersey and the surrounding areas suffered mightily from Sandy. In fact, the financial burden Sandy inflicted is still being felt today by many businesses that were caught off-guard by the disruption she caused to their operations. For those businesses that were prepared for the weeks of power outages and inaccessibility to their offices, however, many of them didn’t experience even the slightest lapse in operations or profitability. These were the companies that planned for any eventuality with a comprehensive Business Continuity Plan (BCP).
Act Today to Prepare for Tomorrow
Creating and maintaining a comprehensive BCP is easier than you may think, and it’s a surefire hedge against hurricane amnesia and all of the other myriad ways your business can hit a stumbling block. Whenever you experience an outage of your power, telephone system, or simply cannot access your building for whatever reason, business opportunities begin to slip away. Not only does this create a loss of the opportunity cost of time away from work, it also means that those deals are likely to move to your competitors, thereby making your already competitive market doubly challenging. Don’t let this ever happen to your company.
By adopting an off-site virtual recreation of it business telephone system to act as a hot standby in the event of an emergency, any business can prepare itself against lost productivity. With PBX Parachute, businesses vulnerable to hurricane amnesia or simply just those that are serious about protecting their operations can rest assured that nothing will stand in the way of their business continuity. Plus, because PBX Parachute is hosted and accessed remotely, employees can secure themselves safely away from any dangers and access the system from anywhere they have an internet or data connection. This guarantees that the most valuable asset of any company, its employees, will be able to contact its most valuable partners, the customer, any time and through any scenario.
Get started today with PBX Parachute today and take the steps to protect your business indefinitely.
Posted on June 3, 2016 by Dan Quick
This week has seen some of the worst flooding in generations in Houston with hundreds of homes evacuated and, as-of-yet untold millions of dollars of damage. In addition to the loss of lives throughout the area and the mounting destruction of the flooding, there actually seems to be even more water rising on the horizon. Though the flooding in Houston has already raised the Brazos River to well over 50 feet where it once ran dry only two years ago, the area is expected to receive another 1-3 inches of rain by the weekend. With this type of increasingly destructive force mounting in the area, the flooding in Houston has effectively driven entire communities from their homes and those who’ve remained are at a standstill.
Spotty Flood Insurance Coverage
Flood Insurance isn’t federally mandated as a part of homeownership even though flooding is routinely the costliest natural disaster in the United States. As a result, many homes affected by flooding aren’t covered for this nearly predictable event. The coverage of flood insurance is so incomplete that in 2014 the total damage caused to US homeowners was $3.5 billion whereas the National Flood Insurance Program of the United States receive only paid out $345 million in claims. While it’s too early to tell how much damage the flooding in Houston will cost or the coverage that the affected residents may have, it isn’t too soon for some businesses to begin leveraging their own safety nets for such a disaster.
Disaster Recovery & Emergency Failover
Businesses will have to begin sorting through the rubble after the water recedes just like homeowners, but for some savvy business owners the fallout will be lessened substantially. This is because, while the flooding in Houston has affected all of the area equally, not all of the companies located there have equivalent business telephone systems or telecommunications strategies. For the businesses with a comprehensive business continuity plan including a telephone failover system, they have been able to head for high ground and take their business with them.
Evacuating a flooded area never has to mean evacuating your operations when you have a hosted disaster recovery tool like PBX Parachute. PBX Parachute is a mirror of your company’s existing telephone network hosted in a secured location that will deploy whenever there is a situation that makes your office inaccessible or that renders your communications inoperable. By including PBX Parachute as a part of their standard operating procedures, businesses in Houston and all over the world are able to stay open and profitable during even the most catastrophic of situations.
It’s Never Too Early to Begin Planning
Take care to include a completed Business Continuity Plan (BCP) into your company’s emergency planning, and use our online resources to make sure your employees are safe first, and productive second. Then to get the most out of your BCP, talk to one of our disaster recovery experts to set-up a free demo of the industry’s most-awarded emergency failover system, PBX Parachute. Until then, stay safe, stay dry, and our most sincere wishes for safety and security go out to all of the families in and around the Houston area.
Posted on April 1, 2016 by Dan Quick
Okay first things first- there has not, I repeat, NOT, been any reports about the recently deceased becoming reanimated nor do we know anything about roaming hordes of soulless monsters hell-bent on feasting upon the brains of the living. Again, as far as we know, you should not hunker down in a safe, remote location and begin to rebuild civilization. Well, not unless that’s your thing in which case who am I to judge, but just don’t do that because you think we’re in the Zombie Apocalypse.
Not all Fun and Games
We hope with every fiber that you never have to worry about crafting a makeshift hatchet out of your mobile phone. But we are, however, interested in sharing news about the VirtualPBX Softphone App and are not opposed to cooking up creative and fun ways to do that. So no matter which one of these avenues you came down to this particular blog post today, we hope you leaned something new, started to consider the advantages of a hosted communication service, and most importantly, had a little fun in the process. If you missed the other stories we had for today, here they are below-
How Did it All Begin?
Much like the opening sequence of any one of a cavalcade of cadaver-packed cinema, this idea was born in deepest recesses of a spooky and remote laboratory. More accurately, it was a staff meeting of the VirtualPBX Marketing Department. When we were considering the many different disaster scenarios a company could face that would be more easily navigated with the aid of PBX Parachute, we naturally found Zombie Apocalypse nudge its way onto our list. This happens because, of course, there are never any wrong answers during a brain storm, but I digress. After the third or fourth mention of the topic, however, it became clear that we needed to find a way to make this work and, seeing as how Halloween was just far too long to wait, an April Fools’ Day idea was born.
Thanks for being good sports about this and if you have any further questions about hosted communications features, disaster recovery and business continuity strategies, or if you just want to talk about zombies, we’re always standing by to hear from you!