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Music on Hold

Virtual PBX Reduces International Dialing Rates
December 8th, 2011

Making international calls has often been an expensive proposition for small and medium businesses. If you have clients living overseas or live abroad yourself, you know keeping in touch with people around the world can be extremely expensive.

Just in time for the busy holiday season, Virtual PBX is making it easier than ever to stay connected by lowering their international dialing rates. With Virtual PBX, you no longer need to purchase an international calling card or waste time searching for lower rates. Virtual PBX is excited to announce new international rates, with some cut by as much as 80%.

Virtual PBX worked hard with its carriers to push rates lower while maintaining high quality, crystal clear calls, and they are passing all the saving onto you. Call land lines in London or Buenos Aires, or mobile phones in Hong Kong for as low as 1.9 cents per minute. So stop watching the minutes on the phone when you are calling abroad and enjoy the savings.

Virtual PBX also offers two other great ways to save big for global phone calls.  If you have employees in other countries, you can set them up with an extension that incorporates a VoIP phone or softphone.  Then, calls to their extensions can be free.

If your client base is international, Virtual PBX can get you a local phone number in thousands of cities around the globe for a low monthly rate.  Your clients can call in at little or no cost because the number is local to them, and you get no extra per-minute fees for the inbound calls.  .

These discounted international options give excellent value and are part of the many reasons Virtual PBX is an easy choice for companies with global interests. With Virtual PBX You can be sure that you’re getting the best value for your dollar no matter who or where you call.

Specific rate information can be found on our website at www.virtualpbx.com.

Virtual PBX Adds VoIP Phones and New Flat-Rate Plans!
February 25th, 2011

Polycom SoundPoint IP 335

Virtual PBX Adds Hardware VoIP Phone Support

The time has come — Virtual PBX, provider of the no-compromise business phone system, announced support for hardware VoIP Phones along with new flat-rate plans, fortifying their lineup of industry-leading plans and services. With this, Virtual PBX now controls the phone call from the inbound phone number ALL the way down to the phone on the desktop. You can now have a truly complete phone system integrating phone numbers, free long distance and IP phones into one cost-effective solution.

We now offer two award winning plans from which you, the customer, can choose: the new flat-rate plans and the original usage-based plans. Even better, you don’t have to be on the flat-rate plans to use the VoIP phones – we’ve set up the system to support the phones on either plan. So feel free to pick the plan that works best for you and your business, and also decide how you would like the system to reach you. You can be contacted through the VoIP phone(s) and/or contact phone numbers via a landline or cell phone. The freedom to choose is in your hands.

We also offer you the freedom to save! With Virtual PBX you can simplify your life and your budget by cutting the ties with your landline carrier. There is really no need for a landline anymore seeing as how you can make and receive phone calls using a VoIP phone and your Virtual PBX service. So go on ahead and save that money each month with Virtual PBX Complete. With our phone service you can enjoy a savings of anywhere from 40-80% in traditional phone system and landline costs – that is a huge savings! Given that telecom costs are a major expense in everyday business, Virtual PBX provides business communication that is affordable, easy and accessible from wherever you need to be with a low monthly fee and no contracts or setup costs!

Please see the plan details below and save money with the plan suited for you:

Flat-Rate Plans:

These are your traditional “unlimited” plans that so many companies try to market. However, Virtual PBX does it right as there is a fair-use policy in place (much like every other VoIP phone service out there) that allows 5,000 minutes of inbound minutes per extension, aggregated at the account level. So a 5-user system would include upwards of 25,000 inbound local minutes. That’s amazing. Most companies won’t touch that. Yet, they can have this system for around $150 per month, and that already includes the e911 fees, Federal and FCC taxes. The flat-rate plans are as follows:

  • 1-User: $39.99/mo
  • 4-User: $23.99/mo/ext
  • 10-User: $21.99/mo/ext
  • 20-User: $19.99/mo/ext
  • 50-User: $19.99/mo/ext
  • Extra Extensions: $24.99/mo

Usage-Based Plans:

These plans are what Virtual PBX used to pioneer the hosted phone service market. On these original plans you only pay for the minutes used each month. As the plans go up, you receive a larger block of free minutes and the price for additional minutes becomes cheaper. These plans come with unlimited users and all the same features as the flat-rate plans. Virtual PBX has the following usage-based plans:

  • VPBX-5: $9.99/mo (300 minutes, extra minutes are 6.5 cents/min)
  • VPBX-10: $24.99/mo (600 minutes, extra minutes are 5.8 cents/min)
  • VPBX-20: $44.99/mo (1,000 minutes, extra minutes are 4.7 cents/min)
  • VPBX-50: $94.99/mo (2,500 minutes, extra minutes are 4.4 cents/min

VoIP Phones

Virtual PBX now supports hardware VoIP phones connected to the service. This is a superb addition as now you can make phone calls and show your Virtual PBX caller ID on every outbound call. And you don’t have to use a cellphone or landline to make that outbound call. All you need is an Internet connection. Virtual PBX sells the following phones that arrive pre-configured and ready for use:

  • Polycom SoundPoint IP 321: $99.99 (single ethernet port)
  • Polycom SoundPoint IP 335: $139.99 (ethernet pass-through port; backlit display)
  • Polycom SoundStation IP 5000: $599.99 (conference phone)

With Virtual PBX there is no need to get phones from one provider, calling plans from another, and features from somewhere else. Get it all in one place. If you are looking for a complete, no-compromise business VoIP solution for your business, Virtual PBX is the answer.

Getting The Most from your VirtualPBX System this Holiday Season
November 15th, 2010

During the Holiday season, it is important for your business to be attentive, promotional, and creative. The holidays are just around the corner. Is your business ready?

With a little know-how and a friendly phone system like a Vvrtual PBX, you can easily accomplish all this and more. Here are 6 great ways VirtualPBX can help you best connect with your customer base this Holiday season.

Holiday Schedule Message
With most businesses experiencing increased call volume during the holidays, it is sometimes difficult to attend to each customer’s needs. Providing a Holiday Schedule Message is a great way to keep your customers informed of Holiday business hours or who to contact in case of an emergency. This will not only ensure customers are updated with your holiday schedule, it will also and reduce the number calls needed to be answered.

Provide a Holiday Greeting
The holidays are a great time to let your customers know how much you appreciate their business, and what better way to thank them then through a holiday greeting when they dial your number! You can use the Greeting Manager on the web portal to set up a new greeting. Your customers will certainly appreciate this holiday message.

Play Holiday Music
During the stressful holiday season, playing cheery Holiday music is a great way to help your customers relax and slow down. Playing holiday tunes for your customers is simple with the VirtualPBX System. Choose from a wide selection of holiday songs by going to the Admin tab and clicking “Edit” under Music on Hold. VirtualPBX also gives you the option to record your own greeting, upload a greeting or have a profession holiday greeting recorded. Options for greetings are found under the “Greetings” tab.

Mention Seasonal Promotions
The International Council of Shopping Centers predicts holiday sales to increase anywhere from 3% to 3.5% this year. Take advantage of this busy shopping season by sharing special discounts and holiday promotions with your customers. VirtualPBX can help you quickly promote your sales via a special On Hold Message. VirtualPBX can help you upload your On Hold Message or record one for you. You can order it under the “Greetings” tab. And remember, most businesses get many new customers and retain loyal clients through seasonal promotions.

Use Call Forwarding
Don’t get stuck in the office this holiday season. With call forwarding, you can go holiday shopping, trim your tree or spend extra time with family all while answering business calls as if you are in your office. Simply put your home or cell phone in as a contact phone number in your extension, turn Follow Me Calling on, and sneak out for some holiday fun.

Set Santa Up with His Own Extension
Who doesn’t love the thought of Santa Claus during the holidays? Get into the holiday spirit by creating a special extension for good old Saint Nick. With VirtualPBX you can create a mail only extension for Santa Claus where customers can feel free to leave you a holiday message. In addition, your customer’s kids will definitely enjoy hearing Santa Claus wish them happy holidays (you’ll need to find a person with a jolly deep voice to record that message!). True, this doesn’t directly affect your bottom line. But your current and potential customers will definitely remember this. And having them remember you CAN have an effect on your bottom line!