General Telephony

Olympic Medal Count – VirtualPBX Awards

Olympic Medal CountWith over 10,000 athletes in Rio for the XXXI Olympiad this summer and only 28 different sports, there are bound to be some broken hearts and dreams out there. However, for the athletes who walk away from the closing ceremonies with some valuable hardware dangling from their necks, it doesn’t take a record-setting amount for their Olympic medal count to swell their hearts with pride. We’ve been fortunate enough to be on the receiving end of some incredible recognition, and much like the countries that the athletes in Rio represent, which is something that fills our entire team with elation and encouragement.

Years of Training

For most Olympians, their trips to Rio represent the culmination of a lifetime of commitment, even if for some that only means a lifetime of fewer than two decades. We’re in the same boat. We are approaching an anniversary and we’re pushing the big 2-0. While young by most standards, our founding in the 1990’s represents effectively the origin of VoIP for business as it’s known today. And because we’ve dedicated everything we do to improve our products and the experiences our customers have while using them, we feel a similar sense of validation and achievement whenever we’re recognized for our hard work.

You Can’t Win ‘em All

Okay, it seems like Michael Phelps and Katie Ledecky can, but for the most part winning and losing go hand in hand. That’s okay, too, because obviously learning how to do both with grace is an important part of sports. Plus, as difficult to believe it as it may be, we don’t win everything (pause for gasping reactions to roll through the audience). For those times when we come up short, there exists an opportunity to learn how to make the most of the situation and find the little victories. For one, we’re proud that our commitment to our customers’ success creates relationships that supersede any fancy plaque or award. Evidence of that is nowhere more apparent as it is in our customer testimonials or in the terrific rating we have on Consumer Affairs.

But That Won’t Stop Us From Trying

Ultimately, no matter how the chips fall on race day, it’s these endorsements from those we serve that will always mean the most to us. That being said, however, we’re always going to keep striving to boost our own Olympic medal count whenever we can. After all, a little healthy competition is what drives innovation, and we definitely want to stay in the running.

PBX Parachute Awarded 2016 INTERNET TELEPHONY Product of the Year AwardVirtualPBX Awarded 2015 INTERNET TELEPHONY Excellence AwardCIO Review 20 Most Promising Telecom Solution Providers 2015VirtualPBX Softphone App Wins 2015 Innovation Award

Working On The Road at VirtualPBX

Working on the RoadWe practice what we preach. Helping people save time and money with a hosted PBX system is obviously important to us, but not as important as it is that we are 100% behind the products we provide. We use our entire suite of products in the same way that we encourage other businesses to use them, and that means that we find ourselves working on the road frequently. Anyone who is working on the road needs their hosted communications system to be something that they can rely on, no matter where they find themselves.

Far And Wide

We have vital contributions coming into our headquarters from team members who live in Florida, Nevada, and even overseas as far as Lima, Peru. All of these team members interact with us in California using our own VirtualPBX technology and that’s how we know it’ll work for any businessperson who is working on the road. In fact, we’ve already taken VirtualPBX technology along for the ride to Industry Conferences, Frankfurt, and it will even be touring Europe (stay tuned!) through the Balkan states, too. What all of this means is that we need to have the confidence that key features that make working on the road possible can be counted on.

But Never That Far Away…

Businesspeople benefit from many aspects of modern technology, but the most applicable for telecommunications is that distance begins to have less of an impact on doing business. With employee presence available 24/7 and the ability to make literally any telephone your desk for the day with Hot Desking, no matter where you’re headed, you can make time for the work you need to get done. Additionally, with the limitless possibilities of universal device compatibility, employees can use their favorite devices while working on the road, even if they have to replace them unexpectedly!

Progress Waits for No One

The march of time stops for nothing, and neither do the lives of your employees. Supporting the needs and eventualities of their lives and never missing an opportunity at work don’t need to be mutually exclusive when you have an advanced hosted VoIP telephone network. And now that Dash comes with up to two weeks free as part of a no-commitment free trial, there’s nothing standing between you and the industry’s most heralded business VoIP platform of 2016. So go ahead and try Dash for yourself. It’s how we manage to keep the engines purring when we’re working on the road, it’s what the pundits can’t seem to stop showering with praise, and it’s probably your best bet to saving hundreds or thousands of dollars a year on your business telephone system.

Tech Tools – Grammarly Gets It Right

Grammarly Makes You A Better WriterAs much as we’d try to be the go-to answer for every technological need that any business has, we can’t even be the answer to all of our own needs! That being the case, just like our customers, we need to look to third-party developers to see what helps. For the occasional standouts, we’ve created this series of blog posts to help you share in the benefits we’ve enjoyed from our favorite Tech Tools.

Grammarly Ain’t no Mavis Beacon

In spite of my obvious use of poor grammar in this subheader, we have the highest regard for the quality of the communications that come into and go out from your office. That’s why we have made developing and delivering some of the finest hosted communications solutions available. It is a reality, however, that even the finest systems are still only just conduits for the people behind the business. That’s true for us, too, and this is also why we take improving our communications seriously. It was the pursuit of that growth that lead us to today’s Tech Tool, Grammarly.

Grammar is Boring, But Grammarly is Kinda Cool

And with Grammarly, grammar is a lot easier to get right, too. In a nutshell, Grammarly is like your spell checker on steroids with a little bit of Big Brother thrown into the mix. By this I mean that through the app, browser extension, and desktop application, you can rely on Grammarly to monitor all of your content creation regardless of if the place you’re writing has a native spell check system or not. The best thing about this for many marketers out there is that through the browser extension, now everything that you put into content management systems like WordPress (where this blog was just entered itself) also benefit from the watchful eye of the Grammarly app. With the ability to help you with your capitals and capitols, whose and who’s, and all the other common mistakes that tend to pass through even the most well-trained eyes, Grammarly is far more than your standard autocorrect.

Become a Better Writer


When the app detects what it sees as an error, instead of a forced correction that can result in some hilarious autocorrect typos, a green bar underscores the suspect area indicating an issue. After you interact with the part of the text that has been highlighted, you are given a relatively large amount of info ranging from an actual description of the error and affected parts of speech a variety of possible edit suggestions. This approach takes on a more inclusive, teaching approach that is the basis of claims that Grammarly is a fast and easy way to legitimately improve your writing.

Closing the Loop

What helps to reinforce the educational aspect of Grammarly is the weekly report card of sorts that summarizes and ranks your performance. As a marketer who loves the engagement cycle, I love this, as a competitive grammar dork, I really love this. Topics range from the variety of your vocabulary to the most common types of grammar mistakes you commit and then it quantifies them into where you stack against other users. This is great because not only does the gamification aspect of aiming for higher scores come into play, but there are also tips and tools that can be called upon on their premium service to help you eliminate bad tendencies.

So that about does it for my review of Grammarly, but there’s one more thing that I have to point out that is especially pertinent to those of you who are similarly competitive about improving your scores. In a most ironic twist, unless you update the Grammarly dictionary for your profile, words like VirtualPBX and Grammarly will persistently come up as errors. Plus, there are dozens of common HTML commands that are required to post blogs into WordPress that do the same. All of that single, relatively insignificant drawback aside, I’m looking forward to hearing about how you’ve added Grammarly alongside your Dash plan to complete your business communications system. Tell us all about it on Twitter or Facebook and keep an eye out for the next Tech Tools!

Tell your Friends! All New Dash Free Trial!

Dash Free TrialIt may seem tough to believe, but Dash was only introduced to the world earlier this year. In light of the overwhelmingly positive reception to Dash from both industry examiners, customers, and even our own peers, all of the accolades that Dash has received reminds us why it seems like we can’t ever remember a time when it wasn’t around. Well, we’ve got some more news for you about Dash that will also have us trying to remember what life was like before. Starting today, Dash will be available to try out for up to two weeks as part of the new Dash free trial.

Dash For Everyone

Dash broke the mold for user experience when it was introduced and subsequent iterations aren’t held to any lesser of a bar. That is why the new Dash free trial comes with the ability to add as many new users as you want. This way your entire team, from the sales engine of your business to the folks who make sure you have enough coffee in the break room, can try out your new phone system. Plus, with totally commitment-free use for up to 300 calling minutes or two weeks, whichever comes first, your team will have all the time it needs to explore the award-winning VoIP platform.

Don’t Skimp on the Details

We never do! Unlike other trials or demos that offer the “sneak peek” style of experience where various features and functions are locked, we want you to experience the whole enchilada. That’s why we have all of the enterprise-grade features that have made Dash so popular available to everyone on the Dash free trial. You wouldn’t expect to take a test drive in a new car but not be allowed to use the radio, would you? So why would you expect anything less than the total, full-throttle, and unparalleled experience that comes from the still all new Dash?

Get Started Now

Get started today by signing-up for your own, no strings attached, Dash free trial. After you do that make sure to follow us on Twitter or like us on Facebook for a constant stream of news and tips on how to get the most our of Dash and all of your business communications needs.

Comcast Outage – Zero Sum Game

Broken Wire Comcast OutageYesterday there were sweeping outages of internet connectivity throughout Northern California. On one hand, there’s an ironic humor in the fact that Silicon Valley, the cradle of technological civilization, can have so much downtime of internet service, but on the other these outages represent a very real danger to business. In an area as connected to and reliant on the internet as we are here, simple lapses in service cause ripple effects that can grow into full blown tsunamis for local businesses. Communications are a zero sum game in that any client contact or lead prospect that isn’t fielded by one company is immediately an option to be gobbled up by a competitor. When stakes are that high and you need to be able to reach out and touch someone, you can’t leave things to chance like what happened to thousands of businesses during this recent Comcast outage.

Hope For the Best

But plan for the worst. Those are the two sides of a battle-tested and pragmatic approach to logistics that was born on the battlefield yet integrates seamlessly into the business world. When businesses get their new, ultra fast connection for their enterprise needs they feel encouraged and confident that they have all of the bandwidth they’ll need to grow their business as fast as their download speed. Though mostly true, having their plans stop there is missing out on the second half of a thoroughly vetted plan in that they aren’t prepared for interruptions in service. Being disconnected by this most recent Comcast outage or any complication whatsoever can grind even the most advanced businesses to a screeching halt if they aren’t prepared to deal with it. Simply by adopting a comprehensive Business Continuity Plan (BCP) that takes adequate telephone system failover precautions into consideration will be enough to make sure that your business isn’t on the losing end of that zero sum proposition.

Insurance That Actually Pays

It’s a sad tale but one that’s heard following almost any natural disaster wherein insurance coverage isn’t tailored to meet the specific needs of families and businesses affected by floods, tornadoes, or the like. What makes a telephone failover system like PBX Parachute unique is that the nature of the event has no bearing on whether or not you can use it. Whether your communications are down from a simple Comcast outage or from anything from a hurricane to an earthquake, having PBX Parachute always pays off. Furthermore, because it’s hosted in the cloud and powered by the same mobile technology as all of the VirtualPBX VoIP plans, it can replicate your telephone system basically anywhere in the world.

There will be events that affect all of your community the same way from time to time, don’t let that be an excuse to suffer the consequences of those events the same way as everyone else! Focus on building out the game plan for your business to navigate through any challenge with a BCP, and make sure that you can keep the money coming in through any eventuality with PBX Parachute.