Category Archives: Call transfers

Virtual PBX Adds VoIP Phones and New Flat-Rate Plans!

The time has come — Virtual PBX, provider of the no-compromise business phone system, announced support for hardware VoIP Phones along with new flat-rate plans, fortifying their lineup of industry-leading plans and services. With this, Virtual PBX now controls the … Continue reading

Posted in ACD queue, Auto-attendant, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, hunt group, Mail Only Extension, music on hold, Phone system, Virtual receptionist, VoIP | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Virtual PBX Adds Call Recording – For Free!

We are excited to announce every Virtual PBX system now includes call recording in all standard plans at no added cost for customers. “This is the latest in a series of enhancements that Virtual PBX has rolled out this year,” … Continue reading

Posted in ACD queue, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, general telephony, Phone system, Virtual receptionist | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

5 Reasons Why You Need Telephone Disaster Recovery

When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but can still leave you paralyzed. It’s one thing to protect your data and network, but what about ongoing customer interaction? It … Continue reading

Posted in ACD queue, Auto-attendant, Backup Phone System, Call tracking, Call transfers, CallerID, Conferencing, Follow-me calling, general telephony, PBX Parachute, Phone system, Virtual receptionist | Tagged , , , , , , , , , , | 1 Comment

Follow Me Calling with Virtual PBX

Desk phone. Home phone. SIP phone. Personal cell phone. Company cell phone. In today’s world, we have a lot of options on how and where we take our calls — and when running a business, phone calls are money. If … Continue reading

Posted in Call transfers, Follow-me calling, general telephony, Phone system | Tagged , , , , , , , , , , , , , , | Leave a comment

Send Calls Where They Belong

Sometimes you’ve got to get your calls to always jump into the right place without any involvement. Maybe you’ve got that guy who just won’t quit calling about problems you had nothing to do with. Or there’s a special client … Continue reading

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The Unsung Hero – Part 2 – The Origins Of Your Hosted PBX

In this second part of our multi-part series on the importance of your phone system, we take a look back at history and see how it’s evolved to become an important cog in your business machine. To fully appreciate how … Continue reading

Posted in ACD queue, Auto-attendant, Call transfers, Call whisper, CallerID, Follow-me calling, general telephony, Virtual receptionist | Tagged , , , , , | Leave a comment