Category Archives: Call tracking

Virtual PBX Reduces International Dialing Rates

Making international calls has often been an expensive proposition for small and medium businesses. If you have clients living overseas or live abroad yourself, you know keeping in touch with people around the world can be extremely expensive. Just in … Continue reading

Posted in Call tracking, CallerID, day/night mode, Follow-me calling, general telephony, Mail Only Extension, music on hold, Phone system, Softphone, Vanity Numbers, Virtual PBX Features, Virtual PBX Reports, Virtual receptionist, VoIP | Leave a comment

sauna works transitions to voip with virtual pbx

Company Heats Up and Increases Outbound Calls with Virtual PBX Complete Great customer service is the lifeline of every business. It is an essential part of maintaining your existing customers as well as winning new ones. The foundation of great … Continue reading

Posted in ACD queue, Call tracking, Open VoIP Peering, VoIP | Tagged , , , , , , , , , , , | Leave a comment

Virtual PBX Adds VoIP Phones and New Flat-Rate Plans!

The time has come — Virtual PBX, provider of the no-compromise business phone system, announced support for hardware VoIP Phones along with new flat-rate plans, fortifying their lineup of industry-leading plans and services. With this, Virtual PBX now controls the … Continue reading

Posted in ACD queue, Auto-attendant, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, hunt group, Mail Only Extension, music on hold, Phone system, Virtual receptionist, VoIP | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Virtual PBX Adds Call Recording – For Free!

We are excited to announce every Virtual PBX system now includes call recording in all standard plans at no added cost for customers. “This is the latest in a series of enhancements that Virtual PBX has rolled out this year,” … Continue reading

Posted in ACD queue, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, general telephony, Phone system, Virtual receptionist | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Show Your Company Phone Number from Any Phone!

If you’ve called a customer using your home phone or cell phone, then you’ve probably had them call you back on that same phone number — they just redial the caller ID left on their phone.  Suddenly your personal phone … Continue reading

Posted in Auto-attendant, Call tracking, CallerID, Follow-me calling, general telephony, Phone system, Virtual receptionist | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Get Your 855 Numbers Here!

If you haven’t already heard about it, the FCC is releasing the 855 prefix for toll-free numbers on October 2, 2010.  Since none of those numbers are currently taken, numbers like 855-Call-Now or 855-855-8558 should be available.  All of the … Continue reading

Posted in Auto-attendant, Call tracking, CallerID, general telephony, Phone system | Tagged , , , , , , , , , , , , | Leave a comment

5 Reasons Why You Need Telephone Disaster Recovery

When disasters occur, a company has a lot to deal with. Protecting your employees and assets is important, but can still leave you paralyzed. It’s one thing to protect your data and network, but what about ongoing customer interaction? It … Continue reading

Posted in ACD queue, Auto-attendant, Backup Phone System, Call tracking, Call transfers, CallerID, Conferencing, Follow-me calling, general telephony, PBX Parachute, Phone system, Virtual receptionist | Tagged , , , , , , , , , , | 1 Comment

Using Multiple Virtual Numbers to Make AND Save Money

Lots of information flows through your business’s phone lines. Potential customers who don’t leave contact information could still be reached if you had access to their caller ID. Marketing spending results could be tracked precisely if you could find out … Continue reading

Posted in Call tracking, CallerID, Franchising, general telephony, Phone system | Tagged , , , , , , , , , , , | Leave a comment

Hosted PBX Versatility – A Phone System For Any Business

Part 2 of today’s double-header, the versatility of a hosted PBX A not-so obvious benefit of a hosted PBX solution such as Virtual PBX is the versatility of the system and the ability to modify, configure, and use the system … Continue reading

Posted in ACD queue, Backup Phone System, Call tracking, Franchising, general telephony, PBX Parachute, Phone system | Tagged , , , , , , , , , | Leave a comment