Author Archives: J. Coyle

Virtual PBX Reduces International Dialing Rates

Making international calls has often been an expensive proposition for small and medium businesses. If you have clients living overseas or live abroad yourself, you know keeping in touch with people around the world can be extremely expensive. Just in … Continue reading

Posted in Call tracking, CallerID, day/night mode, Follow-me calling, general telephony, Mail Only Extension, music on hold, Phone system, Softphone, Vanity Numbers, Virtual PBX Features, Virtual PBX Reports, Virtual receptionist, VoIP | Leave a comment

Virtual PBX Adds VoIP Phones and New Flat-Rate Plans!

The time has come — Virtual PBX, provider of the no-compromise business phone system, announced support for hardware VoIP Phones along with new flat-rate plans, fortifying their lineup of industry-leading plans and services. With this, Virtual PBX now controls the … Continue reading

Posted in ACD queue, Auto-attendant, Call Recording, Call tracking, Call transfers, Call whisper, CallerID, Conferencing, Follow-me calling, hunt group, Mail Only Extension, music on hold, Phone system, Virtual receptionist, VoIP | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

5 Things to Look for in a Telecom Disaster Recovery Provider

A 2009 study from the Business Research Institute revealed that of all the recovery points necessary in the event of a disaster (data loss, employee management, notifications, etc.), 65 percent of businesses surveyed said telecommunications was the weakest link. Given … Continue reading

Posted in ACD queue, Auto-attendant, Backup Phone System, CallerID, Conferencing, general telephony, PBX Parachute, Phone system | Tagged , , , , , , , , , , | Leave a comment

Follow Me Calling with Virtual PBX

Desk phone. Home phone. SIP phone. Personal cell phone. Company cell phone. In today’s world, we have a lot of options on how and where we take our calls — and when running a business, phone calls are money. If … Continue reading

Posted in Call transfers, Follow-me calling, general telephony, Phone system | Tagged , , , , , , , , , , , , , , | Leave a comment

Virtual PBX Goes Straight to SIP

SIP?  What’s that?!  Virtual PBX announced that we can send calls directly to a SIP-based VoIP service.  But what does that really mean to you?  While the official press release hits most of the big points, let’s quickly discuss the … Continue reading

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Go Green. Go Virtual PBX

With Earth Day just behind us (Thursday, April 22, for those who never got to it) it’s a good time as any to think on what we can do to keep our planet in good shape.  There are plenty of … Continue reading

Posted in general telephony, Phone system | Tagged , , , , , , , , | Leave a comment