You may have heard about “VoIP services astonishing growth”, “internet telephony tremendous success”, and “VoIP revolution” in the latest headlines of technology news. While VoIP (Voice over Internet Protocol) is not a new service, more and more businesses are opting for this cost-effective phone system. There are two ways to take advantage of VoIP – you can get a complete VoIP phone system that includes business VoIP phones and inbound and outbound calling, or keep your existing phones and use our VoIP service to route callers and handle voicemail. As a third option, you can blend your usage and do both.
Aside from saving your business money in startup costs and monthly maintenance costs, the benefits include a variety of added features that a traditional phone system simply cannot offer. A few of these benefits include professional greetings, music on hold, custom auto-attendant, fax with no fax machine, ACD queuing, call recording, conferencing, and more – the list is never-ending.
Users are able to access VoIP anywhere they go as long as they have access to internet connection. This is ideal for businesses with employees who travel often or work from home. VoIP can also help increase productivity among employees with integrated mailboxes and real-time videoing. Aside from lower setup and maintenance costs, businesses will see infrastructure costs reduced as well as lower facility costs without such a large number of wires running through the office.
A great VoIP provider will offer a plan that fits your budget and needs, while still offering the same great features that attracted you to VoIP in the first place. However, before jumping on the bandwagon, it’s important to test your network to make sure it’s up for the task of handling VoIP. You can easily do this with a VoIP test, which will measure bandwidth, latency, and jitter, and check on the port status of your network.
Once deemed technology of the future, VoIP has since become a reality and continues to aid businesses in saving money and increasing efficiency.